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General New guy with a problem

Discussion in 'General' started by baboontester, Jul 15, 2010.

  1. baboontester

    baboontester New Member

    I downloaded "Charity template" (Charity template)

    I changed the header and named it the same name because its easier than going into the code and changing it (call me lazy :p ) and I can preview fine and everything uploads to the server fine, but when it gets to the pics (like the background, header, etc)

    "error occurred - An FTP error occurred - cannot put example.gif. Access denied. The file may not exist, or there could be a permission problem."

    happens and I don't know what the deal is.

    I checked the site and it said you can change and use freely. (The pics are in the correct place, so it has to be the permissions)

    I don't understand, maybe it's just a n00b problem. :) I am sorry if this has come up on here before, but I couldn't find where it would be.
  2. ishkey

    ishkey Moderator, Logos, Sports Crests Staff Member Verified Member

    "permission problem"

    has to do with the server.
    your ftp program should allow you change permissions, but only if your host allows this, most paid host do, free hosts well they can be iffy.
  3. baboontester

    baboontester New Member

    I have a paid server and have never come across this before.

    They upload to the server, they just won't show up on the page for some reason.

    I have Dreamweaver CS4 as well as FTP surfer. I went in through FTP Surfer and changed the permission where everything is checked (I think thats considered 777?) and they didn't help any.
  4. ishkey

    ishkey Moderator, Logos, Sports Crests Staff Member Verified Member

    Ok - did you up load your graphics files in a binary format.
    HTML pages and CSS upload in a ASCII format.
    Some FTP programs have an Auto Detect format, sometimes it works and sometimes it does not.

    All files have been uploaded to there appropriate directory as they are in the zip file?
    No paths to the graphics have been changed during editing?
  5. baboontester

    baboontester New Member

    Everything is where it was like when downloaded from the zip file.

    The only thing I have changed (name wise) is the name of the index.html file. But that shouldn't make a difference, or will it?

    Not sure if I uploaded the graphics in binary or not. I just uploaded through Dreamweaver like I always have.

    thanks for the responses :)
  6. ishkey

    ishkey Moderator, Logos, Sports Crests Staff Member Verified Member

    Yes that will make a Big Difference, if it is not your start page.
    ALL Browsers look for either index or default with the proper extension.
    Could you list the web address as this post seems to be changing as to the problem.
  7. baboontester

    baboontester New Member

    I am just helping a friend get a site going and using my site as a place to preview it you could say. I cannot use index.html b/c I already have an index.html

  8. baboontester

    baboontester New Member

    Ok, I have figured it out and I feel about an inch tall :(

    the css and html file had "images" when the name of my images folder is "Images"

    wow...Well, goes to show, need to be precise

    Thank you for your help ishkey.
  9. ishkey

    ishkey Moderator, Logos, Sports Crests Staff Member Verified Member

    You seem to be missing the images directory.
    404 Not Found
    The requested URL /images/ does not exist.

    When I am testing I always set up a new directory on the server and place all my files in there. That way no conflicts.
    The images directory would look like
    Your index.html and style.css would reside in the test directory.
  10. ishkey

    ishkey Moderator, Logos, Sports Crests Staff Member Verified Member

    Yep - you have to watch out for the Caps or Lack of.
    Browsers interpret your EXACT words no if ands or buts.

    Your welcome
  11. baboontester

    baboontester New Member

    Thanks for the info. I will see about doing that.
  12. sairakhan

    sairakhan New Member

    thanks baboontester
    i like your link that is informative for me, i get a lot info friend. a big thanks for sharing that.